Why did my credit card payment fail?

We are asked this question somewhat often.  Unfortunately, vendors are not given much information about why a card charge failed.  A far better source of information for you in the event you can’t determine why a charge failed is to contact the bank that provides your credit card.  Our users have experienced many banks making automated decisions to decline card transactions for a variety of reasons.  The banks won’t tell us why they declined the charge, so we can’t relay any useful information to our customers.  Please contact your card issuing bank for details on why transactions failed to charge.



Facebook Icon Twitter Icon Visit Our Vimeo Page